HELPING YOUR LOVED ONES — LIVE SAFELY AND COMFORTABLY AT HOME!

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YOU DESERVE THE POWER OF CHOICE

Every family faces care decisions. You want care that feels right—delivered by someone you trust, respect, and already know. At CareChoice, you choose your caregiver — a friend, a family member, or that special someone you turn to in tough times.

Let’s Get Started

THE CHALLENGES YOU FACE

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Confusing Processes

Other agencies tell you who will enter your home—leaving you out of the most important decision.

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Impersonal Matches

The right caregiver is someone who knows you, not a stranger sent by a corporation.

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Lack of Support

Families deserve respect and full support for their care choices.

Meet

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Care Designed by You

Pick the person you trust most—and we take care of the
paperwork, training, and pay, so your chosen caregiver can focus on what matters most—you.

Our Team

CareChoice was built by people who believe families deserve real say in who cares for the ones they love.

Arsen Ustayev

Arsen Ustayev

Founder and CEO

Arsen Ustayev is the Founder and Chief Executive Officer of CareChoice and the driving force behind its vision to redefine what quality, compassionate home care can look like. An innovative entrepreneur and healthcare leader, Arsen has built CareChoice from its Philadelphia roots into a rapidly growing, multi-state organization serving thousands of individuals and families. Since founding CareChoice in 2004, Arsen has remained focused on a simple but powerful belief: families deserve real choices when it comes to caring for the people they love. Under his leadership, CareChoice has developed a family-first, participant-centered model that empowers individuals to remain at home with dignity, independence, and the support they need. As an entrepreneur, Arsen believes that growth and innovation should always serve a greater purpose. He has championed new approaches to family caregiving, technology, community partnerships, and operational excellence while expanding CareChoice into new markets. His leadership philosophy centers on three priorities: delivering exceptional care, supporting the caregivers who make that care possible, and continually finding better ways to serve families.

Alex Kajayan, MBA

Alex Kajayan, MBA

Chief Operating Officer

Alex Kajayan, MBA, serves as Chief Operating Officer of CareChoice, where he helps shape the organization’s strategy while leading the operations that bring that vision to life. With more than a decade of experience across healthcare operations, financial management, billing, regulatory compliance, technology integration, and strategic planning, Alex has helped build the operational foundation supporting CareChoice’s continued growth into a multi-state healthcare organization. His ability to turn complex challenges into practical, scalable solutions has strengthened performance, accountability, and consistency across the company. Known for his strategic yet hands-on leadership style, Alex is passionate about building strong teams, bringing structure to fast-moving environments, and transforming ambitious goals into measurable results. He believes true operational excellence should be felt throughout the organization — from employees receiving the support they need, to caregivers having the right tools to succeed, to families receiving dependable and compassionate care. As CareChoice continues to expand, Alex remains focused on driving innovation and sustainable growth while preserving the personal, people-first culture that defines the organization.

Gary Murray

Gary Murray

Chief Marketing Officer

Gary Murray serves as Chief Marketing Officer at CareChoice, where he leads the organization’s marketing, brand strategy, communications, and business development efforts. With more than two decades of experience in marketing, sales, hospitality, and business development, Gary brings a creative, growth-focused approach to building brands and connecting organizations with the communities they serve. At CareChoice, Gary plays a key role in advancing the company’s mission and expanding awareness of the choices available to individuals and families seeking care. He leads initiatives focused on community education, strategic partnerships, brand innovation, and helping more families understand their options for receiving care at home. He is passionate about bringing good ideas to life and using creativity, collaboration, and innovation to help CareChoice continue to grow and better serve the families who rely on it.

Jill Fisher

Jill Fisher

Director of Human Resources

Jill Fisher serves as Director of Human Resources at CareChoice, where she leads the organization’s HR strategy and helps foster a workplace culture built on integrity, accountability, and respect. A former attorney with a background in employment law and extensive experience in human resources management, Jill brings a unique legal and strategic perspective to supporting CareChoice’s growing workforce. At CareChoice, Jill combines her expertise with a genuine commitment to its people — helping build an environment where employees feel supported, empowered, and equipped to provide exceptional care to the individuals and families we serve.

Keon Ward

Keon Ward

Director of Clinical & Compliance

Keon Ward serves as CareChoice’s Director of Clinical & Compliance, bringing a strong educational foundation and extensive experience in home care and health care to his role. In an industry where compliance, quality, and accountability are essential, Keon plays a critical role in ensuring CareChoice upholds the highest clinical and regulatory standards. He provides leadership across clinical operations and compliance, helping to strengthen policies, promote best practices, and ensure our team remains focused on delivering safe, high-quality care. Through his leadership, Keon helps reinforce CareChoice’s commitment to doing what is right for the individuals, families, and communities we serve. Keon is especially passionate about serving underserved communities and populations and helping ensure that individuals have equitable access to compassionate, reliable, and high-quality care. He is committed to identifying and reducing barriers to care, advocating for individuals who may otherwise face challenges accessing essential services, and supporting initiatives that promote dignity, independence, and improved quality of life. His commitment to service reflects CareChoice’s mission to make a meaningful difference in the lives of the individuals and communities we serve.

Your care.
Your choice.
Our Commitment.

Unhappy where you are?

Find out how easy it is to join CareChoice.

Join Today

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Contact Us Today

Our Simple Three-Step Plan

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1. Connect with Us

Call or email anytime. We’ll answer your questions, walk you through your options, and make getting started simple.

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2. Choose Your Caregiver

You choose the caregiver who feels like the right fit, because the best care begins with trust and comfort.

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3. Onboarding & Start of Care

Your chosen caregiver is onboarded, after which you begin to receive the personalized care you deserve.

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Know You Made The Right Choice

With CareChoice, your caregiver will receive:

  • Great pay
  • Great benefits
  • Superior support and communication
  • A team they can rely on
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KNOW YOU CHOSE THE RIGHT CARE

  • Power to choose your trusted caregiver
  • Personalized care plan tailored just for you
  • Comfort in familiar surroundings
  • Exceptional personal care solutions
  • Compassionate support with daily tasks
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Real Families,
Real Stories

Connie and her family share how CareChoice changed everything — from navigating enrollment to getting paid for the care they were already providing every day.

“CareChoice changed everything for our family. We finally had the support we needed.”

CareChoice is there for you when you need it most

5 star rating

“Very professional. Love the staff, they’re quick to answer questions . I switched to this company from another company due to payment issues. I don’t have any problems with that here. Definitely the best.”

Lehair_caf

5 star rating

“Great Agency! The staff is very friendly and professional. They care very much about their clients and employees. I’d recommend them to anyone whether its working there as one of their employees or joining the agency as a client. I can honestly say im happy with them.”

Annamarie

5 star rating

“I was nervous to transfer to a new company but everything has been good and most of all PROFESSIONAL! I am comfortable here. I hope we can continue with this great relationship because this agency is much better than the last one I was with.”

 Superstar Grhm

5 star rating

"Our care agency was very thoughtful always going the extra mile. Her sincere concerns about helping us reach the finish line was needed and appreciated. Thank you so much Ms Carolyn ❤️"

Rhona Hammock

5 star rating

"I was reluctant to come to a new company, but everything has been good and most. Rewarding, I am comfortable here. I hope we can continue this great relationship because this agency is much better than the one I was with last year. So, if you had reservations before, I am telling you this company is where you want to be."

Deborah Freeman

5 star rating

"This is an awsome and very caring agency for your loved ones. They make sure that your loved ones are taken care of as well as their workers. They give off a comfortable and caring atmosphere."

Devonnie Gunn

5 star rating

"Great place for adult daycare. The company and employees are patient, caring, easy to talk to, and very respectful. They are a joy—I love them."

Annette Goree

5 star rating

"The best agencies I have work for. Also, the pay is great. The people are awesome and very professional."

Ali Soto

5 star rating

"I transferred agencies and bought my client with me! I have been extremely satisfied. The communication has been excellent!!! I have not had any issues and highly recommend this agencie!"

Dawn Gladney

5 star rating

"Great company with great benefits the staff is very helpful and professional & pay is always on time no problems so far."

Fatimah Curry

5 star rating

"I love this organization!! They provide so many amazing services and opportunities for my love ones. The customer service and professionalism exceed expectation!! The team at sarahcare really makes you feel like family and that your loved."

Shakeerah Reed

5 star rating

"I enjoy home care & adult day care, I’m so glad they are back up in business. they take good care of me and my client. I will definitely recommend them to a family and friends."

Barbara Foy