Notice of Free Language Assistance

CareChoice provides free language assistance and appropriate communication aids across our locations and programs, including for private-pay clients. Tell us your preferred language or communication needs so we can help you understand our services, review important documents and participate in care planning.

We utilize Boostlingo for our interpretation services. CareChoice arranges qualified interpreters at no cost to you. You do not need to bring or pay for your own interpreter.

Languages

Language assistance includes the languages below and other languages upon request. Names are shown in their native scripts.

Communication support

Qualified sign-language interpreters, translations of important documents, large print, audio, accessible electronic information and other appropriate aids are available as needed at no cost.

Request assistance

Call 800-795-7770 or tell any CareChoice team member your preferred language or communication needs. If you use telecommunications relay services, dial 711.

If you have difficulty obtaining assistance, contact the CareChoice Civil Rights Coordinator at 800-795-7770, extension 136. CareChoice will not retaliate against you for raising a concern.